Accident not caused by you? We can help with the repair claim process.
If you believe another party caused the accident, SG Car Services can support you through the repair and claim steps — clearly and without pressure.
How we can assist
We do not decide claim outcomes, but we can help you document the damage, prepare a repair assessment and coordinate the workshop side of the process.
- Damage inspection and photo documentation
- Repair assessment and quotation
- Arranging the required pre-repair inspection
- Repair coordination
- Liaising with relevant insurers and parties where authorised
- Guidance on the documents required
What to do after an accident
- 1Move to safety where possible.
- 2Exchange particulars and photograph the vehicles, damage and accident scene.
- 3Report the accident to your insurer within 24 hours or the next working day.
- 4Do not begin repairs before any required pre-repair inspection.
- 5Contact SG Car Services for assistance.
Take photos before moving anything
Capture the accident scene, vehicle positions, close-ups of damage, licence plates and any visible marks on the road. These details are often requested by insurers and assessors.
Get claims assistance
WhatsApp is the fastest way to reach us. Send photos of the damage and a brief description, and we will guide you on the next steps.
WhatsApp message will open with: “Hi SG Car Services, I need assistance with an accident or motor insurance claim.”
Important disclaimer
Claim eligibility, liability and settlement are determined by the relevant insurers based on the available evidence. SG Car Services does not guarantee claim approval or settlement.
Prefer to book a regular appointment?
For servicing, diagnostics or non-claim repairs, use our online booking form.
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